Turn every meal into a feast! Bringing back the flavors of memory, freshly made.

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Last Updated: 2026/3/2

Company Name: 广州芹御科技有限公司

Legal Representative: 胡玮

Tel: +86 13647078875

Email: service@mail.nnexalio.com

Date of Establishment: 2025-12-17

Unified Social Credit Code: 91440111MAK3R80R6A

Company Address: 广州市白云区乐嘉路2号304房


At nnexalio.com, we are committed to providing you with fast and efficient shipping services to ensure you receive your delicious food orders as soon as possible. Below are our detailed shipping policies, including shipping methods, delivery times, and other important information.

Order Processing Time

  • We promise to process all orders within 1 to 2 business days. This means it will take no more than 2 days from when you place your order to when it is ready for shipment.

    • Shipping Methods and Fees

  • All products enjoy free shipping within the contiguous 48 states of the USA. Please note, this policy does not include Alaska/Hawaii, US Protectorates, APO/FPO addresses, and PO Boxes.
  • Packages will be delivered by trusted logistics partners, chosen based on product type and destination, to ensure efficient transportation services.

    • Delivery Time

  • Once your order is processed, the estimated delivery time is 12 to 15 days. This timeframe accommodates the needs of different states and remote areas.

    • Important Notes

  • Actual delivery times may vary due to uncontrollable factors such as weather and holidays. Our customer service team will notify you promptly in case of delays.
  • Please ensure that a correct delivery address and contact information are provided to avoid any issues during shipping.

    • Customer Support

    For any questions regarding shipping or if you need assistance, please feel free to contact our customer service team via email at service@mail.nnexalio.com or call +86 13647078875. Our support hours are Monday to Friday, 9:00 AM to 6:00 PM (excluding national holidays).

    Thank you for choosing nnexalio.com. We will continue to work hard to optimize our shipping processes and bring you a convenient and pleasant shopping experience. We hope your every shopping journey is joyful and smooth!