Last Updated: 2026/3/2


Company Name: 广州芹御科技有限公司

Legal Representative: 胡玮

Tel: +86 13647078875

Email: service@mail.nnexalio.com

Date of Establishment: 2025-12-17

Unified Social Credit Code: 91440111MAK3R80R6A

Company Address: 广州市白云区乐嘉路2号304房



At nnexalio.com, the privacy and security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your data as you interact with our services.

1. Information Collection

  • Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, phone number, and shipping address to facilitate your orders.
  • Payment Details: We accept various payment methods including Visa, American Express, PayPal, Klarna, and MasterCard. Payment information is securely processed through encrypted channels.
  • Usage Data: We may automatically collect information about how you interact with our website, including your IP address, browsing activity, and device identifiers to improve our services.
  • 2. Use of Information

    Your information is utilized for several purposes:

  • Order Processing: To ensure your orders are processed and delivered within the outlined timeframe of 1 to 2 business days for order processing and 12 to 15 days for delivery.
  • Customer Communication: To contact you about your order and offer customer support during our service hours from Monday to Friday, 9:00 AM to 6:00 PM (excluding national holidays).
  • Improvements and Personalization: To enhance your shopping experience by customizing content and improving our offerings.
  • 3. Information Sharing

  • We do not sell or rent your personal data. We only share your data with trusted third-party providers as necessary to process payments and deliver your order.
  • Our service providers are obligated to protect your information in compliance with this policy.
  • 4. Data Security

    We implement robust security measures, including encryption and secure servers, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    5. User Rights

    You have the right to:

  • Access and update your personal information at any time by logging into your account or contacting us directly.
  • Request the deletion of your personal data, subject to certain legal obligations on our part for retention and reporting.
  • 6. Policy Changes

    Changes to this Privacy Policy will be posted on this page, and we will notify you via email or a prominent notice on our site if significant changes occur.

    7. Customer Support

    For any questions or concerns about our Privacy Policy or practices, please contact our customer service team:

  • Email: service@mail.nnexalio.com
  • Phone: +86 13647078875
  • We appreciate your trust in nnexalio.com and are committed to ensuring your privacy and satisfaction in all interactions with us.