Last Updated: 2026/3/2
Company Name: 广州芹御科技有限公司
Legal Representative: 胡玮
Tel: +86 13647078875
Email: service@mail.nnexalio.com
Date of Establishment: 2025-12-17
Unified Social Credit Code: 91440111MAK3R80R6A
Company Address: 广州市白云区乐嘉路2号304房
At nnexalio.com, we aim to provide a seamless shopping experience for our customers across the United States. To ensure clarity in regards to customs and taxes, please review the following policy:
1. Customs Clearance
Domestic Shipping: For shipments within the contiguous 48 states of the USA, our products typically do not require customs clearance as they are shipped domestically.Exclusions: Please be aware that our free shipping offer does not include Alaska/Hawaii, US Protectorates, APO/FPO, or PO Boxes. For these areas, additional shipping regulations may apply, and it is advised to check local customs requirements.2. Import Duties and Taxes
Responsibility: Customers are responsible for understanding and complying with their respective state laws regarding any applicable sales tax on food products.Tax Calculation: Sales tax will be applied according to local regulations during the checkout process when required by state law.Tax Exemptions: Certain food products may qualify for tax exemptions under specific state guidelines. Documentation or clarification may be required to process such exemptions.3. Billing and Fees
Pricing Details: All product prices listed on our website include the cost of the goods only, exclusive of any applicable taxes or duties unless otherwise specified.Additional Charges: In locations where additional delivery surcharges or mandates are imposed outside regular shipping channels, customers may be liable for extra fees.4. Customer Support
Our team is here to assist should you have any questions about customs, duties, or taxes related to your purchase. Our customer service is available during the following hours:
Email: service@mail.nnexalio.comPhone: +86 13647078875Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (excluding national holidays)Please feel free to reach out if you need further clarification on this policy or require assistance with your order. Thank you for shopping with nnexalio.com.
